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# Custom Invoices, Statements and Quotes

# 📑 Custom Invoices, Statements and Quotes

Fleetwire keeps a booking's invoices up to date on its own. When you need something different, such as a separate bill for damage, one summary of a long rental, or a price before the renter commits, use the **New invoice** dialog and quotes.

---

## 🎯 Which One Do I Need?

| **You want to…** | **Use** |
| ---- |
| Bill some charges separately (e.g., damage or a late fee on its own invoice) | **New invoice → Bill charges** |
| Give the renter one document with every charge and payment on the trip | **New invoice → Statement** |
| Send a price before the booking is confirmed | **New Quote** |

|| **Note**: Creating invoices, statements, and quotes needs the **Orders → Add** permission, and building an invoice from a booking's charges also needs **Orders → Edit**.

---

## 🧾 Bill Chosen Charges on Their Own Invoice

1. Open the booking from [Orders](https://tenant.fleetwire.io/orders/).
2. In the **Invoices** card, click **New invoice**.
3. Keep **Bill charges** selected.
4. Tick the charges to bill. Each one shows where it's billed now, for example “On Invoice #12 · Due”, or **Not on an invoice yet**.
    * A charge that's already paid or on a finalized invoice is greyed out (“can't be billed again”).
    * A charge on an unpaid invoice moves to the new invoice.
5. Optionally set a **Due date (optional)** and a **Note on the invoice (optional)**, for example “Rear bumper damage, see return photos”.
6. Tick **Send it to the renter next** to open the send dialog as soon as it's created.
7. Click **Create invoice**.

The new invoice appears in the **Invoices** card tagged **Custom**. The footer shows how many charges you picked and their subtotal before tax.

| **Quick Tip**: You can also start from **Documents → Invoices → Create invoice**. Choose a customer, then **Populate from an existing order** and pick the order. Fleetwire opens that booking with the **New invoice** dialog ready.

---

## 📋 Create a Statement of the Whole Booking

A statement is one document with every charge and payment on the booking, and what's still owed. It doesn't bill anything new, so it never changes which invoice a charge belongs to. It's handy when a renter, or their employer, wants a single record of the whole trip.

1. On the booking, click **New invoice** in the **Invoices** card.
2. Switch to **Statement**.
3. Tick **Send it to the renter next** if you want to send it right away.
4. Click **Create statement**.

The statement is named **Statement #N** and tagged **Statement** in the **Invoices** card. Its PDF and link page list each payment and refund above the paid total.

|| **Note**: An open statement keeps following the booking as charges and payments change. Once a statement is finalized, it keeps showing exactly what it showed then.

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## 💬 Send a Quote

1. On the booking, click **New Quote** at the top of the right sidebar.
2. Fleetwire creates the quote from the booking and opens it.
3. Click **Send** to email or text it to your customer, or **Download** for a PDF.

When the customer accepts, open the quote, click the **⋮** menu, and choose **Convert to invoice**, then **Convert**. The quote becomes an invoice with your next invoice number and invoice defaults. The quote number isn't kept.

|| **Note**: If the booking already has an invoice, a converted quote becomes a **Statement** instead, so the renter isn't billed twice for the same charges.

---

## 🔒 Finalize an Invoice Yourself

Fleetwire finalizes a paid invoice automatically when a later charge needs its own invoice. To lock one yourself, open the invoice and click **Finalize**. A finalized invoice is never changed. Corrections go on a new invoice as a credit or adjustment. See [Charges After Payment: Follow-Up Invoices and Adjustments](/en/article/charges-after-payment-follow-up-invoices-and-adjustments-1tdmfj7/).

---

## 🧪 Try It Out

1. On a test booking with a few charges, click **New invoice**, pick one charge, and click **Create invoice**. Check that the charge's chip in the **Charges** card now points to the new invoice.
2. Click **New invoice** again, switch to **Statement**, and click **Create statement**. Open it and check that it lists every charge and payment.

---

## 🚀 Next Steps

* **See all a booking's invoices**: [Invoices on a Booking](/en/article/invoices-on-a-booking-s2x8j6/).
* **Charges after payment and corrections**: [Charges After Payment: Follow-Up Invoices and Adjustments](/en/article/charges-after-payment-follow-up-invoices-and-adjustments-1tdmfj7/).
* **Get paid**: [Send Payment Requests to Customers](https://help.fleetwire.io/en/article/send-payment-requests-to-customers-vtvokn/).
* **Need Help?** Contact us at [hi@fleetwire.io](mailto:hi@fleetwire.io) or via the in-app chat.

Happy invoicing! 🌟