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# Driving Reports for Rentals (Bouncie)

# 🚗 Driving Reports for Rentals

When a car with a Bouncie device comes back, you shouldn't have to guess how it was driven. Every order for a Bouncie-linked car has a **Driving report** that shows the trips taken during the rental: how far, how long, how fast, and how hard it was braked and accelerated.
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## 🎯 What the Driving Report Shows

The **Driving report** card is on the order page, titled "Trips Bouncie recorded during this rental". At the top:

* **Distance**: Total distance driven, with the number of trips under it.
* **Driving time**: Total time on the road, with time spent idling under it.
* **Top speed**: The fastest the car went. It's marked **Fast** at 90 mph (145 km/h) or more.
* **Hard braking**: How many hard stops Bouncie detected, also shown per 100 mi (or km).
* **Hard acceleration**: How many hard launches Bouncie detected, also shown per 100 mi (or km).

Below that, a trip list shows each trip's **Trip started** time, **Distance**, **Top speed**, **Hard braking** and **Hard acceleration**. The first 5 trips show; click **Show all** (for example, **Show all 12 trips**) to see the rest.

| **Pro Tip**: The per-100 figures let you compare a weekend rental with a month-long one. Ten hard stops in 50 miles is a very different story from ten in 2,000.
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## 🛠 Getting a Driving Report

### Step 1: Connect Bouncie and Link the Car

The card only appears on orders for a car linked to a Bouncie device. If you haven't set that up, follow [Connect Bouncie to Fleetwire](/en/article/connect-bouncie-to-track-mileage-and-fuel-1qt5duy/): connect your Bouncie account, then link each car to its listing under [Connections → Bouncie → Vehicles](https://tenant.fleetwire.io/connections/bouncie/vehicles).

|| **Note**: Driving reports need an active paid plan and a Bouncie device plugged into the car.
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### Step 2: Open the Order

Open any order for a linked car and scroll to **Driving report**. There's nothing to turn on. Trips appear as the car is driven, so you can check on a rental while it's still out.

* The report counts trips that **started** between the booking's pickup and return times.
* If there are no trips yet, the card says so. They show up as the car is driven.
* Distances and speeds are in miles and mph, or kilometers and km/h if your company uses kilometers.

|| **Note**: Reports cover trips from October 14, 2026 onward. Rentals before that won't have trips.
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## 💡 When It Helps

* **Damage or wear disputes**: Hard braking, hard acceleration and top speed back up what you found at return.
* **Deposit decisions**: A clear record of how the car was driven makes it easier to explain a deduction, or to release a deposit with confidence.
* **Mileage questions**: The total distance and trip list show where the miles came from.

| **Quick Tip**: A **Fast** flag or a high hard-braking count isn't proof on its own. Use it together with your pickup and return photos and the odometer readings.
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## 🔧 Troubleshooting

* **No Driving report card on the order**: The booked listing isn't linked to a Bouncie device. Link it under [Connections → Bouncie → Vehicles](https://tenant.fleetwire.io/connections/bouncie/vehicles).
* **"No trips recorded during this rental yet"**: The car hasn't been driven since pickup, or the device is unplugged or offline. Trips taken before the booking's pickup time aren't counted.
* **"Couldn't load the driving report"**: Click **Try again**. If it keeps happening, contact us.
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## 🚀 Next Steps

* **Set up Bouncie**: [Connect Bouncie to Fleetwire](/en/article/connect-bouncie-to-track-mileage-and-fuel-1qt5duy/) covers automatic odometer and fuel readings, alerts and live location.
* **Maintenance**: [Tracking Vehicle Maintenance](/en/article/tracking-vehicle-maintenance-1rm6w5z/).
* **Pickups and returns**: [How to Register Pickups and Returns](/en/article/how-to-register-pickups-and-returns-5fyti3/).
* **Need Help?** Contact us at [hi@fleetwire.io](mailto:hi@fleetwire.io) or via the in-app chat.

Happy renting! 🌟