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# Logging Manual or Cash Payments

# 💳 Register External Payments and Refunds in Fleetwire!

Fleetwire lets you register payments accepted outside the platform, ensuring your records are up-to-date. You can also issue refunds and delete manual payments if needed. Let’s walk through how to manage these transactions for your orders!
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## 🎯 Why Register External Payments?

Registering external payments in Fleetwire helps you:

* **Track All Payments**: Keep accurate records of money received outside Fleetwire.
* **Manage Refunds**: Issue refunds for external payments easily.
* **Correct Errors**: Delete accidental manual payments (but not Stripe payments).

|| **Note**: Payments made through Stripe cannot be deleted, as they’re processed externally.
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## 🛠 How to Register Payments and Refunds

Follow these steps to register external payments, issue refunds, and delete payments in Fleetwire.

### Step 1: Register an External Payment

Record a payment you’ve accepted outside of Fleetwire.

1. Go to [Orders](https://tenant.fleetwire.io/orders/) and view the order.
2. In the right sidebar, click the **Payment** button.
3. Fill in the amount you want to register.
4. Click **Save** to record the payment.

![Registering a manual payment](https://storage.crisp.chat/users/helpdesk/website/d85c74fa8dfdb000/2023-02-16-133906_y5ujju.gif)

| **Pro Tip**: Register external payments immediately to keep your financial records accurate.
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### Step 2: Register a Refund

Issue a refund for a payment you’ve registered.

1. View the order in [Orders](https://tenant.fleetwire.io/orders/).
2. In the right sidebar, hover over the payment you want to refund.
3. Click **Refund**.
4. Fill in the refund amount and confirm.

![Refunding a manual payment](https://storage.crisp.chat/users/helpdesk/website/d85c74fa8dfdb000/2023-02-16-134028_auyj2j.gif)

| **Quick Tip**: Double-check the refund amount to avoid errors, as it affects your accounting.
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### Step 3: Delete a Manual Payment

Remove a manual payment if it was added by mistake (Stripe payments cannot be deleted).

1. View the order in [Orders](https://tenant.fleetwire.io/orders/).
2. In the right sidebar, click the manual payment you want to delete.
3. Click the **Delete Payment** trash can icon and confirm.

![Deleting a manual payment](https://storage.crisp.chat/users/helpdesk/website/d85c74fa8dfdb000/2023-02-16-134139_4hepqw.gif)

| **Quick Tip**: Deleting a payment is not the same as refunding—use this only for correcting errors.
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### Step 4: Test Your Payment Records

Ensure your payment records are accurate after registering, refunding, or deleting.

1. View the order in [Orders](https://tenant.fleetwire.io/orders/) to confirm the payment, refund, or deletion is reflected.
2. Check your financial reports in [Reports](https://tenant.fleetwire.io/reports/) to ensure accuracy.
3. Adjust as needed to maintain correct records.

||| **Warning**: Deleting payments affects your financial records—ensure you’re not removing a valid payment by mistake.
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## 🌟 Payments Registered, Records Updated!

You’ve successfully registered external payments, issued refunds, and deleted manual payments in Fleetwire! Your financial records are now accurate and up-to-date. Review your orders today to ensure everything looks good.
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## 🚀 Next Steps

Enhance your payment and order management with these tips:

* **Configure Payments**: Set up Stripe with [Configuring Payment Settings at Checkout in Fleetwire](/en/article/integrating-with-stripe-747u5f/).
* **Track Orders**: Monitor rentals with [Registering Pickups and Returns in Fleetwire](/en/article/how-to-register-pickups-and-returns-5fyti3/).
* **Manage Deposits**: Handle refunds with [Adjusting Security Deposit Settings in Fleetwire](/en/article/set-up-and-adjust-security-deposits-1h3shjc/).
* **Need Help?** Contact us at [hi@fleetwire.io](mailto:hi@fleetwire.io) or via the in-app chat.

Happy managing! 🌟