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# The Fleetwire Mobile App

# The Fleetwire Mobile App

The Fleetwire app puts your rental business on your phone. You can check in a car at the curb, send a payment link while you're on a call with a renter, and get an alert the moment a booking comes in.

The app is **free and included on every Fleetwire plan**. It works with your existing account, so everything you do in it shows up in your dashboard right away, and the other way around.

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## Get the app

**Android:** [Get Fleetwire on Google Play](https://play.google.com/store/apps/details?id=io.fleetwire.app). Search for **Fleetwire – Car Rental Manager**.

**iPhone:** the iPhone app is with Apple for review and will be on the App Store soon. Until then, you can use the iPhone version through Apple's TestFlight. Email [hi@fleetwire.io](mailto:hi@fleetwire.io) with the email address of your Apple ID, and we'll send you an invite. In your dashboard, the **Mobile** page also has a **Notify me** button so we can tell you when it's live.

The iPhone app needs iOS 15.6 or later.

## Sign in

Sign in with the same email and password you use for the Fleetwire dashboard. You don't need a new account.

- **Two-factor authentication:** if it's on for your account, the app asks for your code. Tap **Resend code** if it doesn't arrive.
- **Face ID or fingerprint lock:** turn it on under **Settings > Account & Security** so nobody can open the app on your phone without you.
- **Team members** sign in with their own logins. Screens their role can't use show **Not available for your role**. A company admin can change their permissions from the dashboard. See [Create Team Accounts in Fleetwire](https://help.fleetwire.io/en/article/create-team-accounts-in-fleetwire-3vjoe5/).

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## What you can do in the app

### Today's work
- See today's and tomorrow's **pickups and returns**, plus what's available.
- Open the **fleet calendar**.
- Catch trips that should have started or ended but haven't been checked in or out.

### Bookings
- Create a booking in a few taps, or edit, extend, or swap the vehicle on an existing one.
- Add extras, line items, discounts, coupons, and notes.
- See the booking's invoices and the emails sent to the renter.

### Check-out and check-in
- Follow a guided inspection: photos of the car, fuel level, and damage marked on a diagram.
- Record the odometer by snapping a photo of the dashboard, or pull it live from a connected Tesla or Bouncie.

### Payments
- Charge the card on file.
- Send a **payment link** by text, or show a **QR code** the renter scans to pay.
- Record a cash or other payment.
- Capture or release card holds, and issue refunds.

### Rental agreements
- Send an agreement to sign by email or text.
- Let the renter sign in person by scanning a QR code on your phone.
- Open signed agreements as PDFs.

### Customers
- Create a customer by scanning their driver's license.
- See their bookings, payments, insurance, and notes.
- **Call**, **Text**, or email them right from their profile.

### Vehicles
- Add a vehicle by scanning its VIN.
- Update photos and pricing, block dates, and log maintenance and damage.

### iPhone home-screen widget
On iPhone, add the Fleetwire widget to your home screen to see today's pickups, vehicles out, and today's revenue at a glance.

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## What you set up on a computer

Some one-time setup lives in the dashboard at [tenant.fleetwire.io](https://tenant.fleetwire.io). Once it's done, the app uses it.

- **Rental agreement templates.** Create your template in the dashboard under **Documents** first. Until a template exists, **Create contract** in the app has nothing to choose from. See [Build Your Rental Agreement in Fleetwire](https://help.fleetwire.io/en/article/build-your-rental-agreement-in-fleetwire-1w9xyzm/).
- **Most account settings**, such as checkout, payment providers, pricing structures, taxes, and your online store.
- **Changing your plan.**

|| **Holding a deposit with a payment link?** In the dashboard, a payment request can charge the rental and hold the deposit in one link: turn on **Hold security deposit** (Stripe only). If you don't see that switch in the app, send the request from the dashboard instead. See [How to Authorize and Capture Credit Card Holds](https://help.fleetwire.io/en/article/how-to-authorize-and-capture-credit-card-holds-nioofs/).

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## Push notifications

The app can alert you when something needs your attention, including:

- a new booking or booking request
- a payment received or failed
- a deposit or card hold about to expire
- a signed agreement
- a renter opening their invoice
- a trip starting soon, a return coming up, or a return that's overdue
- alerts from connected vehicles, such as Bouncie

**To turn notifications on or off,** open the app and go to **Settings > Notifications**. It takes you to your phone's notification settings for Fleetwire.

Email and text alerts are set separately in the dashboard. See [Manage Notification Preferences in Fleetwire](https://help.fleetwire.io/en/article/manage-notification-preferences-in-fleetwire-732f5k/).

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## Updates, bugs, and ideas

- **Update the app** from Google Play on Android, or TestFlight on iPhone, to get fixes and new features.
- **Found a bug or have an idea?** The **Mobile** page in your dashboard has forms for both, or email [support@fleetwire.io](mailto:support@fleetwire.io) with "Mobile app" in the subject.