💳 Charge Credit Cards Easily in Fleetwire!

Need to process an in-person or over-the-phone payment? Fleetwire lets you charge credit cards directly from an order, making transactions smooth and secure for you and your customers. Whether it’s a last-minute booking or a manual payment, we’ve got you covered. Let’s walk through how to charge a credit card in just a few steps!

🎯 Why Charge Credit Cards in Fleetwire?

Charging credit cards directly in Fleetwire offers several benefits:

Convenience: Accept payments in-person or over the phone without leaving your dashboard.
Flexibility: Process payments for new orders or add charges to existing ones.
Security: Use Stripe’s secure integration to handle transactions safely.
Streamlined Workflow: Keep all payment records in one place within your Orders dashboard.

Note: To accept credit cards in Fleetwire, you must connect with Stripe. Set up your Stripe integration first to enable this feature.

🛠 How to Charge a Credit Card

Follow these steps to charge a credit card directly from an order in Fleetwire.

Step 1: Open the Order

In your Fleetwire dashboard, go to Orders.
Select the order you want to charge (e.g., a booking created on May 14, 2025, at 06:18 PM EDT).
Click the Payment button to start the payment process.

Pro Tip: If the customer is paying for a new booking, create a manual order first, as described in Reserving and Saving Orders.

Step 2: Charge the Credit Card

In the payment interface, choose Credit Card as the payment method.
Fill in the Amount you want to charge (e.g., $150.00 for a rental fee).
Enter the credit card information:
- Manually input the card number, expiration date, and CVV, or
- Select a stored credit card if the customer has paid before.
Click Charge to process the payment.



Warning: Double-check the amount and credit card details before clicking Charge. Once processed, the charge is final, and you’ll need to issue a refund through Stripe if there’s an error.

Step 3: Confirm the Payment

After clicking Charge, Fleetwire will process the payment via Stripe.
You’ll see a confirmation in the order’s payment history, showing the charged amount and date.
The customer will receive a payment confirmation email if you’ve set up templates (see Create Your Own Email Templates in Fleetwire).

Quick Tip: If the payment fails (e.g., due to an invalid card), you’ll see an error message. Verify the card details with the customer and try again.

🌟 Hassle-Free Credit Card Payments!

You’ve successfully charged a credit card in Fleetwire! Your transactions are now secure, and your payment records are neatly organized. Check the order in your Orders dashboard to review the payment, or process more charges as needed.

🚀 Next Steps

Keep your payment process smooth with these tips:

Authorize Holds: Set up credit card holds with Authorizing and Capturing Credit Card Holds.
Send Receipts: Email payment receipts using Create Your Own Email Templates in Fleetwire.
Track Payments: Monitor transactions with E-commerce Tracking via Google Analytics or Facebook Pixel.
Need Help? Contact us at hi@fleetwire.io or via the in-app chat.

Happy charging! 🌟

Updated on: 14/05/2025