Create your own email templates in Fleetwire
To set up email templates, head over to Settings > Emails.
You'll notice there are two types of email templates:
The online reservation confirmation is sent to your customers automatically after they placed an order from your website.
Manual emails don’t send automatically, but are useful for a wide variety of purposes. For example, you can create an email template that shows the current contents of an order, or a template for sending an invoice.
Template name - This is used to recognize a template before sending, the template name is not visible to customers .
Template available when viewing - This setting determines if a template shows up when sending an email when viewing an order, a customer, an invoice, a quote/contract, or for all emails.
Subject - The email subject your customers see when they receive the email.
Message - The main content of the email template.
Use Variables to automatically add information about the order, customer, or document.
Template types
You'll notice there are two types of email templates:
The online reservation confirmation is sent to your customers automatically after they placed an order from your website.
Manual emails don’t send automatically, but are useful for a wide variety of purposes. For example, you can create an email template that shows the current contents of an order, or a template for sending an invoice.
Template settings
Template name - This is used to recognize a template before sending, the template name is not visible to customers .
Template available when viewing - This setting determines if a template shows up when sending an email when viewing an order, a customer, an invoice, a quote/contract, or for all emails.
Subject - The email subject your customers see when they receive the email.
Message - The main content of the email template.
What's next?
Use Variables to automatically add information about the order, customer, or document.
Updated on: 09/04/2022
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