Creating manual orders

You can create a new order at any time by clicking the + ORDER button in the top right corner of the orders page.

Note: Until an order is Reserved it will have the status [NEW].
It will not be visible in the list of orders, and clicking the + button will always take you back to this order.

Assign a customer to an order

You can search for an existing customer or create a new customer right from the order screen.
You can also select customers by scanning a barcode (on a membership card, for example). (coming soon)






For orders coming from your online store, Fleetwire automatically creates a new customer for you. If a duplicate customer exists in the system you will have the opportunity to merge them together.

Choose a rental period for your order

Listings on the order will be reserved for the duration you select here.




Note: The rental duration and the amount you charge are independent of each other (you can charge 2 days for a 3-day rental for example).

Default order times

If most of your rentals start at the same time, you can set up default order times to speed up your workflow.
For new orders, these times are filled in by default.
These times are also applied to orders coming in from your online store.

To set up default order times, head over to Settings > Online Reservations. here

What's next?

Next, add a listing to this order.

Updated on: 03/02/2023