Articles on: Managing Orders

Registering pickups and returns

Registering pickups and returns



Keep track of what's in-house and what's out with your customers.

As a rental company, you'll want to know where your inventory is at any given time.
That's why it's important to keep track of pickups and returns.

Customers picking up items


When a customer picks up an order, click MARK PICKED UP in the top right of the order screen.





Returning items


Registering when your customer returns your items works similarly to pickups. Select the MARK RETURNED.

There are a few other statuses you can use such as PENDING, PRE-PICKUP, COMPLETED, and others.
You can use these to communicate with your team the condition of an order.


Updated on: 03/02/2023

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