Auto-Extend: Automatic Rental Extensions (Beta)

Auto-Extend keeps a rental rolling automatically. Instead of manually extending a booking, sending a new rental
agreement, and sending a payment link every day, week, or month, Fleetwire does the whole loop for you — on a schedule
you choose — until the vehicle comes back or you stop the plan.

It's built for open-ended rentals: gig drivers, long-term renters, and anyone who extends the same booking over and
over.

Beta: Auto-Extend is new. It's fully functional, but we're refining it based on your feedback — tell us what
you'd change at hi@fleetwire.io.

What you need

• A Standard or Premium subscription. Standard includes 3 running plans at a time; Premium is unlimited.
• A direct Fleetwire booking (Turo trips are managed by Turo and can't use Auto-Extend).
• To send an agreement each cycle, an e-sign document template set up for the listing.

Setting up a plan

1. Open the booking (Orders → the reservation).
2. In the Auto-Extend card, click Set Up Auto-Extend.
3. Choose your options:

• Cadence — extend every N days, weeks, or months.
• Monthly billing (monthly cadence only) — Calendar month (Jan 15 → Feb 15; short months clamp, so Jan 31 →

Feb 28) or Every 30 days (fixed blocks).

• Price per cycle — leave empty to bill at the booked rate, or set a fixed amount.
• Send a rental agreement each cycle — on by default. Turn it off if you use one master agreement.
• Auto-resume after a late payment is settled — on by default (see "When payments are late" below).

4. Click Start Auto-Extend.

What happens each cycle

About 24 hours before the current return time, Fleetwire automatically:

1. Extends the booking by one cadence period (dates, days, and mileage allowance all update).
2. Creates a payment link for the cycle amount and emails it to your customer.
3. Sends a new rental agreement to e-sign (if enabled for the plan).
4. Notifies you so you always know a cycle ran.

Every cycle appears in the Auto-Extend card's cycle history with its amount and payment status, and in the
booking's Extensions list.

When payments are late

If a cycle's payment is still unpaid after 3 days, the plan pauses — Fleetwire never keeps extending an unpaid
rental — and you're notified.

• With auto-resume on (default): as soon as the customer pays the outstanding link, the plan reactivates by itself

and you get a heads-up.

• With auto-resume off: when the payment comes in, you're notified that it's safe to resume — the plan waits for

you to click Resume.

When another reservation is in the way

If the next extension period would collide with another confirmed reservation on the same vehicle, the cycle does
not run. The plan pauses and you're alerted so you can decide — Auto-Extend never bumps another booking.

Finding your Auto-Extend bookings

• On the Orders list, bookings with a plan show a circular-arrows icon next to their status — green when the plan

is active, orange when paused.

• In the Orders sidebar, the Auto-Extend filter shows only bookings with a running plan.

Pausing, resuming, or stopping

Open the booking's Auto-Extend card:

• Pause stops future cycles without losing the plan's settings.
• Resume picks the schedule back up from the booking's current return time.
• Cancel Plan ends the automation permanently (the booking itself is unaffected). Canceled plans don't count

toward your Standard plan limit.

FAQ

Does the customer get charged automatically?
Not in this version — each cycle sends a payment link, and your customer pays it like any other Fleetwire payment.
Automatic card-on-file charging is planned.

What rate is used for each cycle?
The booking's existing rate by default (the same per-day price on the order). You can override it with a fixed price
per cycle when creating the plan.

Do extensions show in the agreement?
When "Send a rental agreement each cycle" is on, every cycle sends a fresh agreement covering the extended period,
pre-filled from the previous signed agreement where possible.

What if I already extend manually sometimes?
Manual extensions still work exactly as before — the next auto cycle simply continues from the booking's latest return
time.

Updated on: 23/07/2026