Orders & Customers | Fleetwire.io Helpdesk

Orders

Manually Creating Orders in Fleetwire
Learn how to create reservations manually — ideal for phone bookings, repeat customers, or offline payments.Featured
Guest Extensions: Let Renters Extend Their Own Trips
Let renters ask for more time from their reservation page, then approve it yourself or auto-approve when the car is free.Few readers
Add a Vehicle Listing to a Reservation
Select a vehicle manually when creating or editing an order in Fleetwire’s dashboard.Few readers
Add Custom Fields to Customer Profiles and Orders
Collect additional details like license number, delivery notes, or insurance info using custom fields.Some readers
Auto-Extend: Automatic Rental Extensions (Beta)
Auto-Extend: Automatic Rental Extensions (Beta) Auto-Extend keeps a rental rolling automatically. Instead of manually extending a booking, sending a new rental agreement, and sending a payment link every day, week, or month, Fleetwire does the whole loop for you — on a schedule you choose — until the vehicle comes back or you stop the plan. It's built for open-ended rentals: gig drivers, long-term renters, and anyone who extends the same booking over and over. Beta: Auto-Extend is neFew readers
Export Orders, Listings, and Customers from Fleetwire
Need to analyze or back up your data? Fleetwire lets you export orders, customers, and listings with customizable filters — plus download past exports anytime.Few readers
How to Register Pickups and Returns
Track when a vehicle is picked up or returned, log mileage, and capture condition photos directly in Fleetwire.Few readers
Reserving and Saving Orders
Learn how to reserve vehicles manually and save orders for later in Fleetwire’s dashboard.Few readers
The Fleetwire Order Workflow
When to use which order status and what each order status doesFew readers

Customers