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Articles on:
Orders & Customers
Manage reservations from booking through return, plus customer profiles and imports.
Orders
Add Custom Fields to Customer Profiles and Orders
Collect additional details like license number, delivery notes, or insurance info using custom fields.
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Manually Creating Orders in Fleetwire
Learn how to create reservations manually — ideal for phone bookings, repeat customers, or offline payments.
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How to Register Pickups and Returns
Track when a vehicle is picked up or returned, log mileage, and capture condition photos directly in Fleetwire.
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Add a Vehicle Listing to a Reservation
Select a vehicle manually when creating or editing an order in Fleetwire’s dashboard.
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The Fleetwire Order Workflow
When to use which order status and what each order status does
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Reserving and Saving Orders
Learn how to reserve vehicles manually and save orders for later in Fleetwire’s dashboard.
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Export Orders, Listings, and Customers from Fleetwire
Need to analyze or back up your data? Fleetwire lets you export orders, customers, and listings with customizable filters — plus download past exports anytime.
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Customers
How to Import Customer Data into Fleetwire
Learn how to upload customer records into Fleetwire using a CSV or Excel file — quick and seamless onboarding.
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Managing Customers in Fleetwire
Add, edit, or remove customer profiles, assign discounts, and keep customer data organized.
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