🔐 Strengthen Your Fleetwire Account Security!

Your Fleetwire account holds sensitive business data—like customer information and booking details—so keeping it secure is crucial. Protect your account with a strong password and optional two-factor authentication (2FA) via SMS to ensure only you can access it. Let’s walk through these steps to lock down your account and give you peace of mind!

🎯 Why Secure Your Fleetwire Account?

Strengthening your account security helps you:

Protect Sensitive Data: Keep customer and business information safe from unauthorized access.
Prevent Downtime: Avoid disruptions caused by account breaches or lockouts.
Build Trust: Show customers you take security seriously, enhancing your reputation.

Note: A strong password and 2FA are your first lines of defense—don’t skip these steps!

🛠 How to Secure Your Fleetwire Account

Follow these steps to update your password, enable two-factor authentication (2FA) with SMS, and handle lost 2FA access, ensuring your account stays protected.

Step 1: Change Your Password

Update your password to something strong and unique to prevent unauthorized access.

In your Fleetwire dashboard, go to Settings > Security > Password.
Enter your Current Password to verify your identity.
Enter your New Password—it must be at least 8 characters long and should include a mix of letters, numbers, and symbols.
Confirm the new password and click Save to update it.

Pro Tip: Use a password manager like 1Password or LastPass to generate and store a complex password (e.g., X9m!pL$2vQ) securely—don’t reuse passwords across accounts!

Step 2: Enable Two-Factor Authentication (2FA)

Add an extra layer of security by enabling 2FA, which sends a unique code to your phone via SMS each time you log in.

Go to Settings > Security > 2FA in your Fleetwire dashboard.
Follow the on-screen instructions to set up 2FA:
- Enter your Phone Number to receive SMS codes (ensure it’s a number you have access to).
- Click Send Code to receive a 4-digit code via text message.
- Enter the code you receive to confirm the setup.
Click Confirm to enable 2FA—now you’ll need your password and an SMS code to sign in.

Step 3: Test Your Security Settings

Verify that your new password and 2FA setup work as expected.

Log out of your Fleetwire account from tenant.fleetwire.io.
Log back in using your new password.
If 2FA is enabled, enter the 4-digit SMS code sent to your phone to complete the login.
If you encounter issues (e.g., no SMS received), double-check your phone number or use a recovery code (Step 3) to regain access.

Quick Tip: Test logging in from a different device to ensure SMS codes are delivered reliably across your devices!

🌟 Account Secured, Business Protected!

You’ve successfully strengthened your Fleetwire account security with a strong password and SMS-based 2FA! Your sensitive business data is now better protected, giving you and your customers peace of mind. Test your login today to confirm everything is set up correctly.

🚀 Next Steps

Keep your account and business secure with these guides:

Set Up Your Account: Configure your profile with Setting Up Your Company Information.
Invite Team Members: Add users securely with Creating Team Accounts.
Verify Renters: Add security checks with Automatically Verify Insurance with Axle in Fleetwire.
Need Help? Contact us at hi@fleetwire.io or via the in-app chat.

Happy securing! 🌟

Updated on: 15/05/2025