How to Register Pickups and Returns

🚗 Register Pickups and Returns in Fleetwire

Every order moves through a few statuses as the vehicle goes out and comes back. Updating them keeps your calendar, your dashboard and your team in step. You can also record the odometer and fuel at pickup and return to track mileage, mileage overages and maintenance.

🔄 Order Statuses

Status	What it means
Pending approval	A booking request you haven't approved yet. It doesn't block the calendar until you approve it.
Reserved	Confirmed and holding the vehicle for the trip dates.
Picked Up	The renter has the vehicle.
Returned	The vehicle is back. Check it over and settle any final charges or the deposit.
Completed	Nothing left to do on the order.
Archived	Filed away from your active lists.

Note: Turo and other synced bookings update their own status from the platform, so you usually don't need to change them by hand.

🛠 Move an Order Through Its Statuses

Step 1: Mark the Pickup

Go to Orders and open the order.
Click Mark Picked Up at the top right.

A reserved order with the Mark Picked Up button at the top right.

Step 2: Mark the Return

When the vehicle comes back, open the order and click Mark Returned.

Step 3: Complete and Archive

Once payments and the deposit are settled, click Mark Completed. Later, Archive it to clear it from your active lists.

Pro Tip: Went one step too far? Open Change Status on the order and pick an earlier status (it shows as Revert to …).

⛽ Record the Odometer and Fuel

On the order, click the Odometer row in the booking details.
For Pickup and Return, enter the Odometer reading and pick the Fuel level (Full down to 1/8). Electric vehicles show Charge instead.
Click Save.

The Odometer & fuel dialog with pickup and return readings and the miles driven.

If the vehicle is connected through Bouncie or Tesla, click Read from … to fill in the live readings, then Save.

Quick Tip: The odometer you enter also updates the vehicle's odometer, so mileage-based maintenance reminders stay accurate. See Tracking Vehicle Maintenance.

🚀 Next Steps

Create orders by hand: Manually Creating Orders in Fleetwire
The full order lifecycle: The Fleetwire Order Workflow
Settle the deposit: Set Up and Adjust Security Deposits
Need help? Contact us at hi@fleetwire.io or via the in-app chat.

Updated on: 27/10/2026

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