Organize Your Fleet with Branches
📍 Organize Your Fleet with Branches
A branch is a place you rent from. It holds that location's address, timezone, default rental agreement, and pickup and return spots, and every listing you assign to it follows those defaults.
🎯 What a Branch Controls
Setting | What it does |
|---|---|
Branch name | How the branch shows up across your dashboard, for example |
Contact email | The email address for this branch |
Rental agreement | The agreement customers sign for listings in this branch, unless a listing sets its own |
Timezone | The timezone for every listing assigned to this branch |
Address | Where the branch operates |
Pickup & return | Where renters collect and drop off vehicles by default |
Branches also group your delivery and pickup options. Each option belongs to a branch, and customers only see the options for the branch of the listing they're booking. See Configuring Delivery and Pickup Locations for Your Rentals for how to set those up.
🛠 Create a Branch
- In your Fleetwire dashboard, go to Settings > Fleet > Branches.
- Click Add Branch.
- Under Details, enter a Branch name and Contact email. Pick a Rental agreement if you have one, and check the Timezone. Fleetwire fills in your computer's timezone to start.
- Under Address, start typing the branch's street address and pick it from the suggestions. To type it yourself, click Or Enter an address manually.
- Under Pickup & return, leave Same as the branch address on if renters collect and return vehicles at the branch. Turn it off to type a different spot for each, such as
Terminal B curbsideorRental return lot, level 2. - Click Create branch.
Airport and Downtown are easier to pick from a list than full street addresses.✏️ Edit a Branch
- Go to Settings > Fleet > Branches and click the branch name.
- Change any field. To move the branch, click Change address under the map and pick the new one. Changed your mind? Click Keep current address.
- Click Save.
The branches table shows each branch's address and its pickup and return spots. Same as branch means the spot is the branch address.
🚗 Assign Listings to a Branch
A listing follows a branch's agreement and timezone only once it's assigned to that branch.
One listing at a time
- Go to Listings and open a vehicle.
- Click the Settings tab.
- Under Listing Branch, pick the branch.
Many listings at once
- On the Listings page, select the listings you want to move.
- Click Edit Selected.
- Open the Location tab, check Update Branch, and pick the branch.
- Click Apply to All.
📝 How the Rental Agreement Is Chosen
When a customer books, Fleetwire uses the listing's own agreement if it has one. If it doesn't, it uses the agreement set on the listing's branch.
To have a listing follow its branch, open the listing's Settings tab and, under Document eSign, choose Use Branch Default. This option is only available once the listing is assigned to a branch.
🗑 Delete a Branch
Open the branch and click Delete, then click again to confirm.
You can't delete a branch while anything still uses it. Move its listings, delivery and pickup options, and vehicle classes to another branch first. Fleetwire tells you what's still attached if you try.
🚀 Next Steps
- Offer delivery and pickup: Add airport, hotel, or custom spots in Configuring Delivery and Pickup Locations for Your Rentals.
- Need Help? Contact us at hi@fleetwire.io or via the in-app chat.
Happy renting! 🌟
Updated on: 09/10/2026
Thank you!