Driving Reports for Rentals (Bouncie)

🚗 Driving Reports for Rentals

When a car with a Bouncie device comes back, you shouldn't have to guess how it was driven. Every order for a Bouncie-linked car has a Driving report that shows the trips taken during the rental: how far, how long, how fast, and how hard it was braked and accelerated.

🎯 What the Driving Report Shows

The Driving report card is on the order page, titled "Trips Bouncie recorded during this rental". At the top:

Distance: Total distance driven, with the number of trips under it.
Driving time: Total time on the road, with time spent idling under it.
Top speed: The fastest the car went. It's marked Fast at 90 mph (145 km/h) or more.
Hard braking: How many hard stops Bouncie detected, also shown per 100 mi (or km).
Hard acceleration: How many hard launches Bouncie detected, also shown per 100 mi (or km).

Below that, a trip list shows each trip's Trip started time, Distance, Top speed, Hard braking and Hard acceleration. The first 5 trips show; click Show all (for example, Show all 12 trips) to see the rest.

Pro Tip: The per-100 figures let you compare a weekend rental with a month-long one. Ten hard stops in 50 miles is a very different story from ten in 2,000.

🛠 Getting a Driving Report

Step 1: Connect Bouncie and Link the Car

The card only appears on orders for a car linked to a Bouncie device. If you haven't set that up, follow Connect Bouncie to Fleetwire: connect your Bouncie account, then link each car to its listing under Connections → Bouncie → Vehicles.

Note: Driving reports need an active paid plan and a Bouncie device plugged into the car.

Step 2: Open the Order

Open any order for a linked car and scroll to Driving report. There's nothing to turn on. Trips appear as the car is driven, so you can check on a rental while it's still out.

The report counts trips that started between the booking's pickup and return times.
If there are no trips yet, the card says so. They show up as the car is driven.
Distances and speeds are in miles and mph, or kilometers and km/h if your company uses kilometers.

Note: Reports cover trips from October 14, 2026 onward. Rentals before that won't have trips.

💡 When It Helps

Damage or wear disputes: Hard braking, hard acceleration and top speed back up what you found at return.
Deposit decisions: A clear record of how the car was driven makes it easier to explain a deduction, or to release a deposit with confidence.
Mileage questions: The total distance and trip list show where the miles came from.

Quick Tip: A Fast flag or a high hard-braking count isn't proof on its own. Use it together with your pickup and return photos and the odometer readings.

🔧 Troubleshooting

No Driving report card on the order: The booked listing isn't linked to a Bouncie device. Link it under Connections → Bouncie → Vehicles.
"No trips recorded during this rental yet": The car hasn't been driven since pickup, or the device is unplugged or offline. Trips taken before the booking's pickup time aren't counted.
"Couldn't load the driving report": Click Try again. If it keeps happening, contact us.

🚀 Next Steps

Set up Bouncie: Connect Bouncie to Fleetwire covers automatic odometer and fuel readings, alerts and live location.
Maintenance: Tracking Vehicle Maintenance.
Pickups and returns: How to Register Pickups and Returns.
Need Help? Contact us at hi@fleetwire.io or via the in-app chat.

Happy renting! 🌟

Updated on: 15/10/2026

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