Articles on: Integrations & Connections

Sync Fleetwire with Your Turo Account

Sync Fleetwire with Your Turo Account


Turo no longer offers third-party API access, so Fleetwire syncs with Turo through the notification emails Turo already sends you. When those emails are forwarded to Fleetwire, we read each new booking, change, and cancellation and block the matching listing on your Fleetwire calendar automatically.


Fleetwire never needs your Turo password.


Three steps are required. If any one of them is skipped, bookings will not appear on your calendar.


Step 1: Add Your Turo Account


  1. In Fleetwire, open Connections > Turo and click Add Turo account (or Add account if you've already connected one).
  2. Under Turo login email, enter the email address you use to sign in to Turo.
  3. Under Turo profile link, paste your Turo profile address. It looks like https://turo.com/us/en/drivers/555321. The number at the end on its own works too. Fleetwire shows the driver ID it found, so you can check it.
  4. Click Add account, and make sure the account's toggle is switched on.


Step 2: Forward Your Turo Emails to Fleetwire


Your company has a unique forwarding address, shown as Your forwarding address on the Turo connection page (with a Copy address button). Set up a rule in your mailbox so emails from Turo are forwarded there. Follow the guide for your email provider:



Use the mailbox that actually receives your Turo emails. If you log in to Turo with a different address than your main work email, set the rule up there.


Step 3: Match Each Listing to Its Turo Vehicle


Fleetwire needs to know which of your listings each booking email belongs to.


  1. On Turo, open the vehicle's page and copy the number at the end of its URL. For .../tesla/model-3/123456, that's 123456.
  2. In Fleetwire, open the matching listing and click its Settings tab.
  3. Scroll to Connections and find Connect a Turo vehicle.
  4. Paste the number into Turo Vehicle ID. If you've connected more than one Turo account, choose the right one under Turo Account.
  5. Click Save.
  6. Repeat for every vehicle you list on Turo.


If a booking email arrives for a vehicle that isn't matched, Fleetwire notifies you but doesn't add the booking to your calendar.


What Turo Sync Does and Doesn't Do


It works one way: Turo to Fleetwire. When Turo emails you about a booking, change, or cancellation, Fleetwire updates that vehicle's calendar.


Fleetwire bookings don't block Turo. Turo doesn't allow other apps to change your Turo calendar. When you take a direct booking in Fleetwire, block those dates on Turo yourself.


Listings can't be imported from Turo. Add your vehicles in Fleetwire manually or by spreadsheet, then match each one in Step 3.


Booking requests aren't added until they're confirmed. A "wants to book your car" request is ignored. The trip is added once Turo emails you that it's booked.


How many Turo accounts can I connect? It depends on your plan:


Plan

Car-sharing accounts

Basic

1

Standard

5

Premium

10


Test It


Forward any recent "trip is booked" email from Turo to your forwarding address. Within about a minute it should appear under Turo emails on the Turo connection page and as a block on your Calendar.


Turo Bookings Aren't Showing Up?


Work through these in order.


  1. Check that Fleetwire is getting the emails. Open Turo emails on the Turo connection page. If recent Turo emails aren't there, the forwarding rule isn't working:
    • Make sure the rule is set up in the mailbox that actually receives your Turo emails.
    • Make sure it forwards to the exact forwarding address shown on the Turo connection page.
    • If your email provider asked you to confirm the forwarding address and the code never arrived, contact us and we'll get it for you.
  2. The emails are there but the calendar isn't blocked. The vehicle probably isn't matched. Repeat Step 3 for that listing.
  3. Check the account is switched on. On the Turo connection page, make sure the toggle next to your Turo account is on.
  4. Turo cancelled a trip without emailing you. Fleetwire can't see that. Remove the block from your calendar yourself.


Good to Know


  • Fleetwire only knows what Turo emails you. If Turo support cancels a trip without sending you an email, the block stays on your calendar until you remove it.
  • Forwarding only sends Turo's emails. Your other mail is never shared with Fleetwire.
  • Need help? Contact hi@fleetwire.io or use the in-app chat.

Updated on: 09/10/2026

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