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Fleetwire Setup Checklist

πŸŽ‰ Getting Started with Fleetwire: Your Setup Checklist


Welcome to Fleetwire! This guide walks you through the essential steps to set up your account, add your vehicles, accept payments, and start managing reservations.


Follow the checklist below to get your rental business up and running.


πŸ—ΊοΈ Your Setup Roadmap


We've organized the setup process into three stages. Start with the essentials, customize your settings, and review everything before accepting your first reservation.


πŸš€ Step 1: Essential Setup


Complete these steps first to prepare your Fleetwire account for bookings.


1. 🏒 Set Up Your Company Information


Add your business name, logo, contact details, and company information. These details help personalize your storefront, invoices, and customer communications.


➑️ Set Up Company Information


2. πŸ’° Configure Pricing & Currency


Choose your preferred currency and configure how prices are displayed in your online store.


➑️ Configure Pricing Settings


3. πŸ’³ Connect a Payment Provider


Connect Stripe to securely accept online payments from customers. Fleetwire also supports other payment integrations.


➑️ Connect Stripe


4. πŸš— Create Your Vehicle Listings


Add your rental vehicles, including photos, descriptions, pricing, availability, and rental requirements.


Your listings form the foundation of your online booking catalog.


➑️ Create and Manage Listings


πŸ”§ Step 2: Customize Your Business Settings


Once your basic setup is complete, configure these settings to match how your rental business operates.


5. πŸ•’ Set Your Operating Hours


Define your business hours to help manage vehicle pickups, returns, and booking availability.


➑️ Configure Operating Hours


6. πŸ“… Adjust Date & Time Settings


Select your timezone and preferred date and time formats to keep reservations and schedules consistent.


➑️ Adjust Date & Time Settings


7. 🧾 Configure Taxes & Security Deposits


Set up applicable taxes and security deposit requirements for your rentals.



8. πŸ“ Add Custom Fields


Collect additional information from customers or store extra details on orders, such as special requests, insurance information, or internal notes.


➑️ Set Up Custom Fields


9. πŸ“§ Review Your Company Email Settings


Make sure your company contact information and email settings are configured correctly so you can receive important customer communications.


➑️ Review Company Settings


πŸ”— Step 3: Connect, Import & Prepare to Launch


These steps help you bring your existing business into Fleetwire and prepare your team for daily operations.


10. πŸ”„ Connect Your Car-Sharing Platforms


Already renting vehicles through Turo? Connect your account to help prevent double bookings.


Supported Turo reservation notifications can automatically block the corresponding dates on your Fleetwire calendar.


Note: Turo calendar synchronization is one-way. Reservations created directly in Fleetwire are not automatically sent to Turo.


➑️ Set Up Your Turo Connection


11. πŸ‘₯ Import Existing Customers


Already have a customer list? Save time by importing customers from a CSV file instead of adding them individually.


Fleetwire can also update existing customer records when their email addresses match those in your import file.


➑️ Import Customers


12. πŸ§‘β€πŸ’Ό Invite Your Team


Give employees access to Fleetwire by creating team accounts and assigning appropriate permissions.


➑️ Create Team Accounts


13. πŸ“¦ Understand the Order Workflow


Learn how reservations move through Fleetwire, from creating an order to managing payments and completing a rental.


➑️ Explore the Order Workflow


14. 🧩 See What Connects


Payments, ID checks, car-sharing, vehicles, and automation.


➑️ Supported Integrations


15. πŸ’Ž Choose Your Subscription Plan


Fleetwire includes a 14-day free trial, so you can explore the platform before selecting a paid subscription.


When you're ready to continue, choose the plan that best fits your business.


➑️ View and Change Your Plan


🎯 Tips Before Accepting Your First Booking


Before sharing your booking page with customers, we recommend checking the following:


  • Review Your Storefront: Open your booking catalog and confirm that your logo, vehicle photos, descriptions, and prices display correctly.
  • Check Availability: Verify that your vehicle calendars and operating hours reflect your actual availability.
  • Verify Payments: Make sure your payment provider is connected and configured correctly.
  • Review Rental Settings: Confirm your taxes, security deposits, and rental requirements.
  • Test the Booking Experience: Walk through your storefront as a customer to see how the reservation process works.


πŸ’‘ Pro Tip: You can access your booking storefront using your Fleetwire subdomain, such as yourcompany.fleetwire.io, or your configured custom domain.


🏁 You're Ready to Go!


Once you've completed the essential setup and reviewed your booking experience, you're ready to start accepting reservations and managing your rental business through Fleetwire.


➑️ Go to Your Fleetwire Dashboard


πŸ’¬ Need Help?


If you have questions or need assistance setting up your account, contact us at hi@fleetwire.io or use the in-app chat.


We're here to help you get started!

Updated on: 08/10/2026

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