Fleetwire Setup Checklist
π Getting Started with Fleetwire: Your Setup Checklist
Welcome to Fleetwire! This guide walks you through the essential steps to set up your account, add your vehicles, accept payments, and start managing reservations.
Follow the checklist below to get your rental business up and running.
πΊοΈ Your Setup Roadmap
We've organized the setup process into three stages. Start with the essentials, customize your settings, and review everything before accepting your first reservation.
π Step 1: Essential Setup
Complete these steps first to prepare your Fleetwire account for bookings.
1. π’ Set Up Your Company Information
Add your business name, logo, contact details, and company information. These details help personalize your storefront, invoices, and customer communications.
β‘οΈ Set Up Company Information
2. π° Configure Pricing & Currency
Choose your preferred currency and configure how prices are displayed in your online store.
β‘οΈ Configure Pricing Settings
3. π³ Connect a Payment Provider
Connect Stripe to securely accept online payments from customers. Fleetwire also supports other payment integrations.
β‘οΈ Connect Stripe
4. π Create Your Vehicle Listings
Add your rental vehicles, including photos, descriptions, pricing, availability, and rental requirements.
Your listings form the foundation of your online booking catalog.
β‘οΈ Create and Manage Listings
π§ Step 2: Customize Your Business Settings
Once your basic setup is complete, configure these settings to match how your rental business operates.
5. π Set Your Operating Hours
Define your business hours to help manage vehicle pickups, returns, and booking availability.
β‘οΈ Configure Operating Hours
6. π Adjust Date & Time Settings
Select your timezone and preferred date and time formats to keep reservations and schedules consistent.
β‘οΈ Adjust Date & Time Settings
7. π§Ύ Configure Taxes & Security Deposits
Set up applicable taxes and security deposit requirements for your rentals.
8. π Add Custom Fields
Collect additional information from customers or store extra details on orders, such as special requests, insurance information, or internal notes.
β‘οΈ Set Up Custom Fields
9. π§ Review Your Company Email Settings
Make sure your company contact information and email settings are configured correctly so you can receive important customer communications.
β‘οΈ Review Company Settings
π Step 3: Connect, Import & Prepare to Launch
These steps help you bring your existing business into Fleetwire and prepare your team for daily operations.
10. π Connect Your Car-Sharing Platforms
Already renting vehicles through Turo? Connect your account to help prevent double bookings.
Supported Turo reservation notifications can automatically block the corresponding dates on your Fleetwire calendar.
Note: Turo calendar synchronization is one-way. Reservations created directly in Fleetwire are not automatically sent to Turo.
β‘οΈ Set Up Your Turo Connection
11. π₯ Import Existing Customers
Already have a customer list? Save time by importing customers from a CSV file instead of adding them individually.
Fleetwire can also update existing customer records when their email addresses match those in your import file.
β‘οΈ Import Customers
12. π§βπΌ Invite Your Team
Give employees access to Fleetwire by creating team accounts and assigning appropriate permissions.
β‘οΈ Create Team Accounts
13. π¦ Understand the Order Workflow
Learn how reservations move through Fleetwire, from creating an order to managing payments and completing a rental.
β‘οΈ Explore the Order Workflow
14. π§© See What Connects
Payments, ID checks, car-sharing, vehicles, and automation.
β‘οΈ Supported Integrations
15. π Choose Your Subscription Plan
Fleetwire includes a 14-day free trial, so you can explore the platform before selecting a paid subscription.
When you're ready to continue, choose the plan that best fits your business.
β‘οΈ View and Change Your Plan
π― Tips Before Accepting Your First Booking
Before sharing your booking page with customers, we recommend checking the following:
- Review Your Storefront: Open your booking catalog and confirm that your logo, vehicle photos, descriptions, and prices display correctly.
- Check Availability: Verify that your vehicle calendars and operating hours reflect your actual availability.
- Verify Payments: Make sure your payment provider is connected and configured correctly.
- Review Rental Settings: Confirm your taxes, security deposits, and rental requirements.
- Test the Booking Experience: Walk through your storefront as a customer to see how the reservation process works.
π‘ Pro Tip: You can access your booking storefront using your Fleetwire subdomain, such as yourcompany.fleetwire.io, or your configured custom domain.
π You're Ready to Go!
Once you've completed the essential setup and reviewed your booking experience, you're ready to start accepting reservations and managing your rental business through Fleetwire.
β‘οΈ Go to Your Fleetwire Dashboard
π¬ Need Help?
If you have questions or need assistance setting up your account, contact us at hi@fleetwire.io or use the in-app chat.
We're here to help you get started!
Updated on: 08/10/2026
Thank you!
