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Emails & Customer Messaging
Customize templates, automate trip emails, send one-time messages from orders, and configure your sending domain.
Sending from orders
Send Email From an Order in Fleetwire
Send a one-time email from an order in Fleetwire. Choose a manual template, personalize the message, preview with live variables, attach documents, and review send history.
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Templates & variables
Using Email Variables in Fleetwire
Add dynamic fields like customer name or vehicle details to personalize your automated emails.
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Custom Email Templates in Fleetwire
Personalize your communication by creating custom email templates for confirmations, reminders, and updates.
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Automated trip emails
Automated Trip Emails in Fleetwire
Set up automated pickup, return, and post-trip emails in Fleetwire. Manage the scheduled email queue, preview messages, and edit, reschedule, or skip sends per reservation.
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Deliverability & setup
Setting Up Email Forwarding for Car-Sharing Platforms in Gmail
Forward Turo, Getaround, or Ryde emails to Fleetwire via Gmail to sync bookings and manage availability seamlessly.
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Set Up a Custom Email Domain
Send emails from your own domain instead of @fleetwire — boost deliverability and branding.
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